The PRSA Board of Directors each interviewed 10 public relations practitioners regarding the impact of the recession on their careers, their thoughts on what’s happening in the public relations profession, how they define success in public relations and how PRSA can help them in this difficult economic climate.The sample was not random, but diverse in terms of age, gender, geography, and employment sector (e.g., PR agencies, corporate, nonprofit, higher education).
FINDINGS:
- Some PR agencies are holding their own, stating that business in the last two quarters of 2008 was the same as 2007 or even slightly better. Other agencies said business is down by 10%, 20%, 50%, or is “horrible.” They also predict that business will slow down this year.
- The nonprofit sector is struggling because many people disposable income has been reduced.
- Some independent practitioners have been hit hard because there are businesses are closing or eliminating PR from their business plan. And some reported they are doing project work only rather than being on retainer. On the other hand, others are picking up more freelance work as companies lay off in-house PR employees.
In response, PR professionals are thinking smarter with their clients, focusing more on customer service to clients and looking at new business opportunities. They are also restructuring workloads, holding off on hiring for new positions and reducing costs by reducing travel and professional development programs. On the corporate side, practitioners are returning to core PR strengths: relationship management, good writing, and planning skills.
“We need to establish new levels of leadership in our profession and greater perceived value for what we do,” said one PR agency practitioner. “It’s more important now because organizations will need public relations to distinguish their work and their outreach to stakeholders as never before.”